Bark and Bite Helpline

Your Professional Guide to Dog Behaviour Triage and Support.

What We Do

Our team is here to provide the support you've been looking for.

At Bark and Bite Helpline, we offer a friendly virtual behaviour advisory service via Zoom. Our aim is to provide professional guidance for your dog's behaviour and be your first point of contact for dog behavior challenges.

Our mission

Give caregivers easy access to helpful information when their dog bites or exhibits challenging behaviors.
Guide caregivers through immediate first steps and a plan for long-term support.

Our team look forward to being part of you and your dog's support village.

We offer a variety of Triage Telehealth Consultations via Zoom.

Urgent Advisory Consultations

For: Cases involving dog bites or aggressive/confrontational behaviours such as growling, snarling, or air snapping. Incidents may involve family members, familiar dogs, strangers, or unfamiliar dogs. This session is best suited for multi-dog households or cases involving any safety concern for children of any age, even if your dog has not bitten.

Our sessions aim to provide advisory aid for immediate risk assessment and behaviour management options.

Our behaviour consultants will help determine potential underlying motivations for your dog's behaviour and provide an overview of components required in a long term behaviour support plan.

Note: Our consultations are for guidance only and not intended for legal or council dispute resolution.

Duration: 1-1.5 hours Cost: $250.00 (incl. GST)

Conducted by: Behaviour Consultants

Integrated Care Package

For: For owners seeking a comprehensive approach to understanding and managing their dog’s behaviour with both a trainer and a behaviour veterinarian.

This package includes:
- 1 × Urgent Advisory Consultation (up to 1.5 hours) with a behaviour consultant
- 1 × Veterinary Behaviour Telehealth Session (up to 1.5 hours) with a behaviour veterinarian

In addition to having the support of our behaviour consultations, this package combines behavioural support with veterinary insight to create a well-rounded treatment plan.

Our behaviour veterinarians assess potential medical or physical factors influencing your dog's behaviour and discuss whether medication support may be appropriate, in collaboration with your regular veterinarian.

Note: Our consultations are for guidance only and not intended for legal or council dispute resolution. Please note that our veterinarian team cannot diagnose or prescribe over Telehealth consultations as part of veterinary board regulations but we can provide planning and advice while collaborating with your regular veterinarian.

Duration: 1-1.5h Cost: $380.00 (incl. GST)

Conducted by: Veterinary Behaviour Consultants

Important Service Limitations

While we strive to support you and your dog, please note the following limitations with our service:

We are not an emergency service: We do not handle medical emergencies. For urgent cases involving humans or dogs, contact your doctor, local hospital, veterinary emergency center, or veterinary provider.
We are not 24/7: Consultations are by appointment only and not available around the clock.
Remote-Only: We do not offer in-person consultations; all services are provided online.
We cannot prescribe or diagnose: We collaborate with your veterinary provider, who remains responsible for medical assessments and prescriptions.
We do not replace your regular vet: You will continue under your vet’s care, and we will coordinate with them as needed.
Our triage consults are for behavioural support only: Our focus is dog behaviour; for other concerns, consult your regular veterinarian.
We do not provide or guarantee quick fixes: Behavioural issues are complex. It is unrealistic to expect complete resolution after a single consultation.

Unsure of what to do with your dog's behaviour?

Has your dog bitten someone or another dog?

You've come to the right place.

Let us help.

Book a Session with Us

How It Works

Help is on the way in just 3 easy steps.

Pick the type of consultation that best suits your needs.

Select your session.

Choose a date and time.

Select a time and date that works for your schedule.

Connect & Talk.

You will receive a Zoom link to access support from wherever you are.

Start your journey with us

Experienced. Responsive. Compassionate.

Let Us Be Part of Your Support Team.

Urgent Advice/Triage Consultation
1 hr
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Integrated Care Package
1 hr
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What to Expect after Your Consult

Our team is here to help you continue your support for your dog.

Here are some options we'll explore together during your consultation

Consult summary &
Reference Handouts

After your Triage Consult, you'll receive a detailed report with key management recommendations and next steps tailored to your dog. Plus, our reference handouts will help you put our advice into action.

Ongoing Telehealth sessions

Ongoing Telehealth sessions provide a convenient and effective way to receive continuous guidance for our recommended support plans.

In-Person Behaviour
Support Packages

Depending on your location and needs, we collaborate with trusted service providers to offer in-home support options for you and your dog.

Bark and Bite Helpline